Our contact information
By email: julian@mmaagents.com
By standard mail:
MMA Agents
19671 Beach Blvd, Suite 412
Huntington Beach, CA 92648
By email: julian@mmaagents.com
By standard mail:
MMA Agents
19671 Beach Blvd, Suite 412
Huntington Beach, CA 92648
Shipping Information:
3 REASONS FOR RETURNS: 1. Wrong Size. 2. Wrong Item Shipped. 3. Defective Item.
* All returns must be authorized. *
To receive authorization for a return, you must contact customer service at info@mmaagents.com to obtain a Return Authorization number known as an RA number. All returns that are not exchanged for another item and are refunded are subject to a 15% restocking fee.
* All items must be returned in a new, unworn, and unwashed condition. All original tags must still be attached. Also include the original invoice with the RA# written on it.
* Please specify the reason for the return on the original invoice.
* If you were to receive a defective item, you must notify us within 5 business days of when you received the product to qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange.
Once you receive your Return Authorization number, you must than ship the item(s) back within the specified time period (14 business days) to receive an exchange or the RA# will become null and void. You will be responsible for the return shipping costs.
We do not refund shipping costs on returns and or exchanges, unless there was a processing error on our behalf.
Pack your item(s) in the original shipping box if possible and insure your package for the full value of merchandise and return it to us using the delivery service of your choice. Include your RA# and original invoice. We are not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed.
Frequently Asked Questions:
* What payment types do you accept ? We currently accept Visa, MasterCard, Paypal.
* When will my order ship ? We will ship orders within 1-2 weeks from the time the order is placed. Weekend orders will not be shipped until Monday. If for some reason your item is out of stock, we will notify you via e-mail.
* When will I receive my order ? Depending on your location you should receive most orders within 2-3 weeks. Some items might be drop-shipped from the manufacturer or distributor and may not arrive at the same time. On occasion items may be out of stock and we will notify you via e-mail.
3 REASONS FOR RETURNS: 1. Wrong Size. 2. Wrong Item Shipped. 3. Defective Item.
* All returns must be authorized. *
To receive authorization for a return, you must contact customer service at info@mmaagents.com to obtain a Return Authorization number known as an RA number. All returns that are not exchanged for another item and are refunded are subject to a 15% restocking fee.
* All items must be returned in a new, unworn, and unwashed condition. All original tags must still be attached. Also include the original invoice with the RA# written on it.
* Please specify the reason for the return on the original invoice.
* If you were to receive a defective item, you must notify us within 5 business days of when you received the product to qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange.
Once you receive your Return Authorization number, you must than ship the item(s) back within the specified time period (14 business days) to receive an exchange or the RA# will become null and void. You will be responsible for the return shipping costs.
We do not refund shipping costs on returns and or exchanges, unless there was a processing error on our behalf.
Pack your item(s) in the original shipping box if possible and insure your package for the full value of merchandise and return it to us using the delivery service of your choice. Include your RA# and original invoice. We are not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed.
Frequently Asked Questions:
* What payment types do you accept ? We currently accept Visa, MasterCard, Paypal.
* When will my order ship ? We will ship orders within 1-2 weeks from the time the order is placed. Weekend orders will not be shipped until Monday. If for some reason your item is out of stock, we will notify you via e-mail.
* When will I receive my order ? Depending on your location you should receive most orders within 2-3 weeks. Some items might be drop-shipped from the manufacturer or distributor and may not arrive at the same time. On occasion items may be out of stock and we will notify you via e-mail.
